How to reverse wrong Kuccps Mpesa transactions (Pay for Kuccps Course application via Mpesa)

During the Kenya Universities and Colleges Central Placement Service (KUCCPS) course application or revision process, you are required to make payments via Mpesa. In the process of making Mpesa payments you may end up sending the funds to a wrong index number. This should not worry you as you can now easily reverse all the wrong transactions.

But, first, how do you make Kuccps payments via Mpesa? Get the full guidelines below.

How to Pay for KUCCPS / KUCCPS Business number

  1. Go to your Lipa na M-PESA Menu
  2. Select Pay Bill
  3. Enter Business Number 820201
  4. For the Account Number, enter your KCSE Year and KCSE Index Number (no space)
  5. Enter the required amount i.e Sh1,500 for first application and Sh1,000 for revision.
  6. Enter your M-PESA PIN and Send.
  7. Now, use the Mpesa code to complete your Kuccps course application/ revision process.

How to reverse wrong Kuccps Mpesa transaction

You may at times make a wrong Kuccps Mpesa transaction; maybe by entering the wrong index number. The Mpesa code you will get will be rejected when you enter it to complete the application/ revision process.

And, since this is a payment made via PayBill, it may be very difficult to reverse it through Safaricom. Thanks to Kuccps, you can now easily reverse wrong Kuccps Mpesa transactions.

Immediately you make an error during the payment, simply call Kuccps on 0205137400/ 0723954927.

You will be required to provide the following details

  1. Phone number you used to pay,
  2. The amount paid,
  3. Account number you paid for and
  4. Mpesa code.

You can also email the same details (listed above) to [email protected] or inbox Kuccps through their official social media pages: > Facebook:

They will ensure you get your refund in full.

How long does it take for your refund to be processed?

In some cases, the reversal process takes up to seven days. But, Kuccps will try and refund the transaction amounts within 48 HOURS upon receipt of the information (listed above).

Now you know!

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